Job Information
Xerox HR Investigator Specialist in Webster, New York
HR Investigator Specialist
General Information
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City
Webster
State/Province
New York
Country
United States
Department
Security
Date
Monday, May 13, 2024
Working time
Full-time
Ref#
20033146
Job Level
Individual Contributor
Job Type
Experienced
Job Field
Security
Seniority Level
Associate
Currency
USD - United States - US
Annual Base Salary Minimum
59,160
Annual Base Salary Maximum
118,320
The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and/or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on Xerox Careers (https://xerox.avature.net/en_US/careers) , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit Xerox Careers (https://xerox.avature.net/en_US/careers) .
Description & Requirements
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About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion. (https://www.xerox.com/en-us/jobs/diversity)
Position Overview :
Xerox Corporation is looking for a skilled and experienced HR Investigators who can offer support for all operating units to investigate violations of company policy and criminal/civil law that may adversely impact Xerox Corporation. Cases include but are not limited to Business Ethics, Theft of Company and Personal Property, Drugs, Illegal Activity, Fraud, Brand Protection, Employee Misconduct and Workplace Violence. This position is a critical role for the business.
Requirements :
Investigating sensitive and/or complex employee relations matters from start to finish, including leading interviews, note-taking, gathering, and analyzing evidence (electronic/physical, etc.), document findings, and following up with the relevant parties
Investigating cases entailing Employee Grievances, Ethics concerns, Open Door complaints, Security related violations, Executive escalations, Motor Vehicle Violations etc.
Reviewing and understanding the policy that is alleged to have been violated
Partnering with Corporate Security on matters that are not solely HR matters
Plan and execute pre-planning and debrief meeting(s) with investigating partners (Corporate Security, Internal Audit etc.)
Plan and execute meetings with concerned individuals (Complainant, Persons of Knowledge, Witnesses, Alleged Subject) to gather facts
Investigating the matter at hand through research and investigative interviews
Demonstrate a clear understanding and consistent application of HR policies, procedures, and practices. (KPI: timely, consistent, and quality service at all times)
Writing a Policy Violation Investigation Report/ Executive Escalations Summary/ Open Door Summary to document the data
Objectively debrief – findings of the investigation and HR recommendation(s) with HR Business Partner and Leadership/Higher Line Management when applicable
Final decision(s) on any corrective action(s) including termination to be executed
Engage internal legal counsel as appropriate.
Upon completion of the investigation(s) - Create close out and action memo(s)
Ensure the signed memo(s) is sent back by the management
Discreetly handle sensitive and/or private information
Cases investigated and closed within set timeframe
Skills :
Experience conducting investigations
Strong written and verbal communication skills
Demonstrated ability to collaborate with a diverse range of partners (e.g.: HR, Security, Legal)
High emotional intelligence and a background in investigating variety of employment and labor relations issues
Ability to be empathetic and to provide emotional support while also gathering facts
Able to manage a high volume of work.
Deliver results on time and in quality manner
MS Office proficiency (Word, Excel, Powerpoint and Outlook)
Qualifications :
Minimum qualification – Bachelor/Masters
Experience level – 5 to 7 years of relevant experience in conducting HR Investigations
Experience with detailed, factual investigations involving internal policies and Code of Conduct from start to finish
Excellent communication (Written and Verbal) and comprehension skills
Ability to take initiatives and be proactive
Critical thinking, problem solving and decision making Self-direction and initiative to follow wherever the information leads.
#LI-RL1
Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.